We are extremely pleased with job done by the Polylevel crews and how much better our driveway is now. No more pausing at the threshold into the garage to get over the change in height. Everyone we dealt with were professional, courteous - customer service at it's absolute best.
Each and every person I spoke with at Polylevel AB was very professional and courteous. They listened carefully, made sure they totally understood what I was asking and were able to answer right away or got back to me when they had the information I requested.
Filipe was terrific. He called to let me know he could come earlier than he was booked for and was prompt on the revised time. He obviously knows what he is talking about, explained very carefully the process and what to expect when we moved forward with our small project. The quote was quickly submited and was very easy to understand - exaclty what we had discussed.
The installation team of Q and Alex were amazing. Q has been doing this for several seasons and Alex was a willing assistant. Q reviewed what was to be done, how they would proceed and asked if I had any questions. They quickly drilled the necessary holes in our driveway and then the magic started. It was fascinating to watch as the driveway went back to it's original height. Ryley, Hani and Josh did a great job on the sealing of the joints -
Q and Alex did a great job on their clean-up. The excess foam was neatly trimmed, the holes patched and the driveway swept twice to make sure it was clean. The joint sealing team also kept everything neat and tidy, nothing for us to clean up at all.
I did a lot of initial reading about mud jacking as we needed to raise the grade level of our driveway so it would again be level with our garage slab. It was then I learned about the use of foam instead of concrete. The more I read the more intrigued I was. I checked to see who provided the service in Edmonton, read the reviews or at least a number of them and was impressed. The one point that stood out was the size of the holes used to inject the foam - a fraction of the size that is used by traditional mud-jacking.