A few points:
1. I was so impressed with your team. They introduced themselves- and SHOOK MY HAND (shock). Even though it was not in the contract, Francois investigated the source of the water which periodically appeared on the floor and identified a source, a crack between the house and garage. He then asked one of the crew members to fil it with NexusPro.
2. We had so much rain over the past weekend that I was holding my breath in case I got yet another flood. NOPE!
3. I think that I can safely retire my newspapers in anticipation of said flood.
Again, many thanks for such excellent service.