The guys (Tyler and John) that lifted the concrete pad and sidewalk were outstanding. They explained to me the work they were doing and kept me informed throughout the job. We had to move the hot tub about three feet and they both assisted by using their strength to push it and then helped me put it back after they were done. They ran into some difficulty lifting a corner of the pad and through their gentle determination and a bit of effort they took the extra time to get the area properly lifted. I am impressed with their care and attention to detail and their customer experience. They left me very satisfied and I would highly recommend them.