Testimonials for PolyLEVEL Alberta Corp.

I would like to pass on to you my appreciation for your team of James, Andrew, Ryley and Q for the excellent work they did on my crack- ridden driveway and sunken front walkway. It was a huge project but the extremely hot weather we have been experiencing added an extra dimension to the work.  At all time they were courteous, ready to explain what they were doing, and did  a very professional job. A special thank-you to Andrew for forging ahead to do the finish work by himself that last day.  It was a long, hot day. I would not hesitate to recommend your company to others. Thank-you

Thank you for the work, it looks great!

We are extremely pleased with job done by the Polylevel crews and how much better our driveway is now. No more pausing at the threshold into the garage to get over the change in height. Everyone we dealt with were professional, courteous - customer service at it's absolute best. Each and every person I spoke with at Polylevel AB was very professional and courteous. They listened carefully, made sure they totally understood what I was asking and were able to answer right away or got back to me when they had the information I requested. Filipe was terrific. He called to let me know he could come earlier than he was booked for and was prompt on the revised time. He obviously knows what he is talking about, explained very carefully the process and what to expect when we moved forward with our small project. The quote was quickly submited and was very easy to understand - exaclty what we had discussed. The installation team of Q and Alex were amazing. Q has been doing this for several seasons and Alex was a willing assistant. Q reviewed what was to be done, how they would proceed and asked if I had any questions. They quickly drilled the necessary holes in our driveway and then the magic started. It was fascinating to watch as the driveway went back to it's original height. Ryley, Hani and Josh did a great job on the sealing of the joints -Q and Alex did a great job on their clean-up. The excess foam was neatly trimmed, the holes patched and the driveway swept twice to make sure it was clean. The joint sealing team also kept everything neat and tidy, nothing for us to clean up at all. I did a lot of initial reading about mud jacking as we needed to raise the grade level of our driveway so it would again be level with our garage slab. It was then I learned about the use of foam instead of concrete. The more I read the more intrigued I was. I checked to see who provided the service in Edmonton, read the reviews or at least a number of them and was impressed. The one point that stood out was the size of the holes used to inject the foam - a fraction of the size that is used by traditional mud-jacking.

Thanks so much for the great job done yesterday and the speed in which you got to us. I will definitely recommend your company to friends and family. Thanks again

This week Francois and his team from PolyLevel dealt effectively and efficiently with a complicated issue we faced. We have an outdoor sunroom, attached by a shared roof to a single car garage. The sunroom and garage are on separate floating cement pads. The sunroom had sunk significantly on the unattached side and was pulling away from the garage, resulting in an increasing separation at the roof joint, particularly on the backside. We also were no longer able to close the door or the windows to the sunroom as the structure was becoming distorted. We knew we had to deal with the situation as soon as possible, but we were nervous that lifting the concrete might result in an even worse scenario. However, the Polylevel team assessed the situation and proceeded slowly, measuring and evaluating as they went. The end result is fantastic – the floor is more level, we can now close the door and windows, and the internal and external integrity of the sunroom and garage is intact. Polylevel was great to deal with - they listened to our concerns, were cautious and careful, and did an amazing job of correcting the issue. Thanks so much!   

I wish I could give this company more than 5 stars. I am not one who is easily impressed, but I cannot stress how amazing the entire experience was from start to finish. Felipe was so great to deal with from first getting my quote to having it revised a few times. I know I wasn't the easiest client to deal with but truly appreciate his positive attitude and willingness to go the extra mile for me. James and Andrew came next to start work on sealing my driveway and they were so friendly and answered each and every question I had throughout the process. Trust me, I had many! They went above and beyond to re-coat my driveway as well when they felt it wasn't up to their standards. I wouldn't have even noticed, so very happy that they didn't leave until they felt it was perfect. Hugo and Ryley completed the rest of the work and were an absolute pleasure to deal with. Both of them were also very helpful and walked me through each and every step of the process. Every question I had was greeted with a smile. Customer service is paramount for this company, and it really shows. They truly make you feel at ease. I can't recommend this company enough and was happy to learn today that my neighbour just had work done at his home after seeing mine. Thanks again, Poly Level Team. You guys are the best!   *UPDATED TESTIMONIAL* After noticing some areas that need a touchup, I contacted Filipe to see what could be done. Just as I had wrote in my initial review, everything was taken care of promptly and a service team was sent out to do the work. Alex and Ryan were able to fix the few areas and went above and beyond with looking over my whole driveaway and touching up a a few spots I didn't even notice! This is exactly why I went with Poly Level. Their attention to detail and exceeding expectations are second to none. Thanks again, guys!

We contacted another company and they were not able to repair the sidewalks. When we spoke with Craig and John (working on my neighbors walks), they said it would be some work but they could do it. Craig and John came and lifted our concrete. They did a great job. The leveling was not up to our standards (unable to remember their names), so when I called in to the office, they immediately said that they would have a crew come over and fix any concerns we had. Ryley and Jayden arrived as scheduled and asked and listened to our concerns. They started working right away and when they were finished I was very pleased with their work. Its was nice to know that even when I had concerns about some of the work done, the company made sure it was fixed right away. Great job to all at PolyLevel. Management should be proud of these individuals that I have mentioned. Thank You

thanks for the great service. Ryley, Talha and Russell were wonderful. They were on time, friendly and completed the job exactly as Adriel said they would.   FOLLOW UP TESTIMONIAL: Kudos to all the staff who were involved with getting my driveway leveling done. Adriel was really understanding and gave me a quote that neat several competition hands down.Ryley, Tahla and Russell arrived exactly on time and gave me a courtesy heads up when they were on their way. All 3 were super professional and met all my expectations. The lift went very well and my garage slab and driveway now match as they did before the drop.I elected to do my own crack sealing and will forward PolyLevel Alberta Corp a picture showing it's been done so it can be warranted. BTW, the warranty on the work is exactly the same as all the higher priced competition. I'd pick them again in a heartbeat. 2ND FOLLOW UP TESTIMONIAL: Hugh and Ryley came back to do the crack sealant. They went above and beyond and left me completely confident and happy with the work done. 3RD FOLLOW UP TESTIMONIAL: Thank you to everyone for making my driveway lift and crack sealing a pleasant experience! Last crew was Hugh and Ryley. They'll be getting a 5 star from me. Went above and beyond IMO. 4th FOLLOW UP TESTIMONIAL: Polylevelalberta was the best competitive company offering the same product and service. The crews that attended my property were professional and obviously well experienced. They did the job extremely well. Special thanks to Hugh and Ryley who came out to do the crack sealant. I couldn't find a place on google reviews to leave them a 5 star, so I'm giving that to them here. They went above and beyond to meet my needs. Well done guys.

Overall, this was the best decision I made with regards to our sidewalk and concreate layout. A year ago, we installed brand new weeping title and a sump pump. This renovation created major displacements along and in front of our house. We had negative grading and our front steps showed a gap from the concreate flooring. PolyLEVEL sent Ryley and Russell who were professional, highly knowledgeable, and friendly. They addressed any unforeseen mishaps and provided the best level of service for a very old house. In the end, the price that PolyLEVEL charged matched the level of service I expected and gave the me peace of mind I deserved. Thank you all.

We had Q, Alex, Dan and Fillipe come in to level our front sidewalk and they were incredible! Super friendly, super professional, and the best part, super reliable! The whole process from start to finish was so simple and they made sure to walk us through everything they were doing so we knew what we could expect. We'll definitely be calling again for any of our leveling/concrete needs! Thanks guys!  

FOLLOW UP TESTIMONIAL: These guys, Jeric, Josh and Fran did a masterful job of lifting, leveling, stabilizing and filling the cracks on our sidewalks and driveway. Very knowledgeable, professional and informative . They even color matched the small plugged holes and the crack filler. They did a great job of cleaning up as well.....VERY IMPRESSED...REASONABLY PRICED...will have them back to fill more cracks...Thanks Guys!!!

HUGE thank you to Hugh, Ryley and Hugo for their fantastic job fixing the grading issue with my front concrete patio! This team was very quick, professional, and completed a high quality job and clean-up. They even lifted my gate to complete the grade and ensure the gate still swung properly afterwards! My experience from start to finish went very smoothly with PolyLevel.PolyLevel was referred to me by a close friend that has used them in the past and loved the results.Vincent, PolyLevel's sales representative, came to my home to look at the issue area and answered all the questions I had regarding the process and warranty. He took measurements, prepared a detailed quote the same day and was personable and professional.The office contacted me to schedule the appointment and were very pleasant.The install team gave me a call prior to their arrival to confirm I was home and ready for the appointment.And the end result is PERFECT!I will definitely be recommending PolyLevel to my friends, family and neighbours, thanks again!!!

Hi Bob, Many thanks. Greatly appreciate all your effort, as well as PolyLEVEL honoring past communications and being able to accommodate the 2 jobs.  Truly a sign of a company and their employees going above and beyond to show they care about their customers.  

Contacted Polylevel to do some work on my driveway because two of my neighbours had driveway repairs done last year by Polylevel, and were very happy with the results. Bob came out to give me a quote and he was very professional in explaining all my options and which made sense to proceed.   Decided on filling several voids under my driveway for stabilization (lifting of cement pad not required), grinding out and sealing cracks & seams, and sealing the concrete surface.  2 weeks later a crew of Hugo, Jet & Olivier arrived who stabilized the driveway and ground out cracks, followed later in the day by Josh and another worker to seal the surface. The next day, Hugo, Jet & Olivier returned to seal the cracks & seams as that must be done after surface sealing. Both crews did a great job, were very efficient & professional, answered my questions, and were very friendly. Fully satisfied with the results, and have recommended Polylevel to my son.  Excellent work!

You guys (Dan and Kalen) did a great job on my driveway. The trip hazard is gone and the NexusPro looks really good in the joints. I am happy we did the whole thing, you will have my highest recommendations.